Privacy Policy

Effective Date: September 18, 2026

GovTec Digital Solutions ("we," "our," or "us") is committed to protecting the privacy of our website visitors and application users. This privacy policy outlines our compliance with Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial standards.

1. Accountability and Privacy Officer

We are responsible for all personal control under our custody. We have appointed a Privacy Officer to oversee compliance with PIPEDA and Canadian privacy regulations. If you have questions or wish to exercise your access rights, contact our Privacy Officer at:

Name/Title: Office of the Privacy Officer
Email: privacy@govtec.ca
Mailing Address: 100 Innovation Way, Suite 400, Ottawa, ON, K1P 5G4

2. Information We Collect

Depending on how you interact with our web applications and digital tools, we may collect the following types of data:

Identity & Contact Data: Full name, professional title, organization, and email address when you submit contact forms or request services.
Technical & Usage Data: IP address, browser type, device information, and diagnostic telemetry gathered through secure analytics tools.
App Permissions: Features requested during web or mobile app usage (such as push notifications or localized settings), subject to your explicit device permission controls.

3. Location of Data and Cross-Border Transfers

Notice Regarding Storage Locations: Our web apps and cloud architecture utilize secure hosting servers located in Canada and the United States. Data processed outside of Canada may be subject to lawful access requests by foreign governments, courts, or law enforcement agencies under local legislation.

4. Data Retention and Account Deletion

We retain your personal data only as long as necessary to fulfill the operational purposes for which it was collected. You have the right to request full account closure and permanent deletion of your associated database records at any time by contacting our support team or navigating to your user settings.

5. Your Rights Under PIPEDA

Canadian users have the legal right to request access to personal information we hold about you, request corrections for inaccuracies, or withdraw consent for future processing. To submit a data request, please reach out directly to our Privacy Officer.