Automated Service Request Hotline

Request Public Services with a Simple Phone Call | No Receptionist Required.

Slow/no internet? No problem. Our Automated Service Request System (ASRS) empowers residents to order essential municipal services—like water delivery, sewage collection, and waste management—with a quick, reliable phone call.

Deploy in Your Municipality

Eliminate manual intake bottlenecks & unanswered calls. Residents simply call a dedicated local line to leave their address and service need. The system immediately routes an automated SMS (text) or email alert directly to the operator on duty—providing 100% reliable, automated service delivery powered by a single call. No receptionist or phone operator necessary.

The Automation Workflow

01

Resident Voice Intake

Resident calls your dedicated line anytime (24/7) and logs their address and exact service request via automated Interactive Voice Response (IVR).

02

Data Processing

The system transcribes the speech to text instantly, packages the data package securely, and routes it through our automation engine.

03

Direct Operator Dispatch

Field operators get immediate, formatted SMS notifications or emails straight to their devices for rapid response and service delivery.

Built For Remote Infrastructure & Resilient Municipalities

✔️ 24/7 Automated Intake

Never miss a resident's request after office hours.
The phone network handles intake continuously,
freeing administrative staff from manual phone logs.

✔️ Zero Technical Barriers or Skills

Built for total operational reliability. It requires zero
smart devices, web access, or training for residents
—if they have a standard telephone, they
have service access.

✔️ Low-Connectivity Optimization

Operates entirely over standard copper or cellular
phone networks without relying on web connections,
making it immune to satellite or local internet
dropouts.

✔️ Eliminate Human Routing Error

Structured voice capture and automated
keyword matching filter out processing steps, getting
precise delivery locations directly to operator
dashboards instantly.