Empower residents to make request via a standard phone call. Zero internet connection required.
Eliminate manual intake bottlenecks and missed requests in three automated steps.
Residents dial a dedicated local line anytime (24/7). Our Interactive Voice Response software (IVRS) automatically logs unit location and issue details.
Key advantage: No smartphones, internet, or app downloads are required by residents.
Speech-to-text engines transcribe the voice request in real time. Keywords, unit numbers, and priority flags are extracted immediately.
Key advantage: Removes administrative human sorting and eliminates lost calls during off-hours.
On-call staff and housing managers receive instant SMS text alerts or structured emails formatted with urgent ticket details.
Key advantage: Direct dispatch guarantees fast response times for emergency housing repairs.
Designed specifically for northern and remote communities requiring total reliability.
Never miss an urgent request after office hours. The automated intake engine handles unlimited concurrent incoming calls.
Requires no app installs, web browsing, or data plans. If a resident has any working landline or cellular phone, they are fully connected.
Operates cleanly over basic telephone lines and satellite connections. Resilient against local web service disruptions.
Automated keyword parsing formats every request consistently, avoiding miscommunication between residents and dispatch teams.
Calculate your estimated annual administrative savings by automating intake phone calls.
Transform how your municipality handles intake, reduces emergency response times, and cuts operational overhead.
Deploy